DOCUMENTATION
Our calibration services documentation and test reports show calibration information such as "as found" and "as left" data, next scheduled calibration, etc with calibration documentation. We are continuously adding standards that facilitate our commitment to maintain a state-of-the-art environment. Our labs are environmentally controlled for humidity as well as temperature all year round. We are dedicated to providing our clients the best service available at the lowest possible cost. Full data (long form certification) is provided free of charge with all our calibration services.

CUSTOMER SUPPORT
You can rely on R.A.E.S. Calibration Services to keep accurate records of all instrument calibrations. If any certificate of calibration is missing or has been destroyed by the help of our customer support agent you can get a duplicate certificate. Our computerized certification system has solved tracking problems by electronically recording all calibration services. The software used is tailor made for our company and by help of our customer support agent through this system; clients are promptly notified that their instruments are due for calibration service. In addition they may talk to our customers from time to time to ensure a close contact is kept and any new calibration services are conveyed with minimum of intrusion. They will also liaise the arrangements required for certain on site calibration services.

COLLECTION AND DELIVERY
Part of our calibration service is free collection and is offered to customers with annual contacts within 50 miles radius of our office. Please talk to one of our customer support agent for details. The normal turn-around time is five (5) to seven (7) business days anywhere within the USA. At an additional cost we provide an expedite service for those occasions where you need a quicker turn-around. Our weekend turn around suits clients who need their instruments at all times and can only send them out for calibration service during a weekend shutdown. Deliveries of all calibrated instruments to anywhere in the USA is free of charge.

TRACEABILITY
All our calibration services are directly traceable to N.I.S.T. Our primary Calibration Standards are sent for calibration, in accordance with N.I.S.T. requirements and based on regular schedule as defined by our Quality Assurance Manual. Only approved laboratories and N.I.S.T themselves are used for these calibration services. ANSI/ISO/IEC 17025 is an international standard that contains all of the requirements that testing and calibration laboratories have to meet if they wish to demonstrate that they operate a quality system, are technically competent, and are able to generate technically valid results. The ISO 17025 standard is focused on legally responsible entities that provide test and calibration services, either as a stand-alone business or as part of a larger organization. Laboratories accredited to ISO/IEC Guide 25 or seeking accreditation must have conformed to ISO 17025 by December 2001. The Quality Manual of R.A.E.S. Calibration Services does comply with this Standard.

GLOSS METER CALIBRATION
All our calibration services are directly traceable to N.I.S.T. We offer Gloss Meter Calibration for all gloss meters.See details at http://glossmetercalibration.com

BRANDS SUPPORTED
R.A.E.Services Inc. supports a broad range of brands which includes, but is not limited to: 3M Photodyne, Acterna, Advantest, Agilent, Alcoa Fujikura, Ameritec, Ando, Anritsu, Associated Research, Astro-Med, Atlantic Research, Ballantine, Booton Electronics, Bruel & Kjaer, California Instruments, Druck, Elgar, Equilent, Exfo, Fluke Corp., Giga-tronics, GN Nettest, Gould Instrument Systems, Greenlee, Hewlett Packard HP, HiPotronics, Huntron, IFR, JDSU, Keithley, Krohn-Hite, Laser Precision, Lucent, LeCroy, Marconi Instruments, Motorola, Newport, Nortel, Noyes, Opto-Electronics, Pacific Measurement, Philips, Photom, Photon Kinetics, Photonetics, Racal Instruments, Rifocs, Rohde-Schwarz, Schlumberger-Solartron, Scientific-Atlanta, Shaffner, Shimadzu, Siemens, Sorensen, Tekelec, Tektronix, Tempo, Wandell & Golterman, Wavetek, Wiltron, Yokogawa.